Privacy Policy

Who we are

Our website address is: https://mezzanineflooringessex.co.uk

What personal data we collect and why we collect it

Comments

When visitors leave comments on our site, we collect the data displayed in the comments form along with the visitor’s IP address and browser user agent string. This information aids in detecting and preventing spam. Additionally, an anonymised string generated from your email address (a hash) may be sent to the Gravatar service to check if you are using it. You can review Gravatar’s Privacy Policy here : https://automattic.com/privacy. Once your comment is approved, your profile picture will be visible to the public alongside your comment.

Media

When uploading images to our site, please refrain from including embedded location data (EXIF GPS). Visitors may be able to download and extract any location information from images on our website.

Contact forms

When you use our contact forms, we gather the information you provide to respond to your inquiries and deliver personalised support. Your data is securely stored and used solely to address your request.

Cookies

If you leave a comment on our site, you may choose to save your name, email address, and website in cookies for convenience. This prevents you from having to re-enter your details for future comments. These cookies will last for one year. When visiting our login page, we set a temporary cookie to check if your browser accepts cookies. This cookie contains no personal data and is removed when you close your browser. When you log in, several cookies are set to save your login information and display preferences. Login cookies last for two days, while screen options cookies remain for one year. If you select “Remember Me,” your login will persist for two weeks. Upon logging out, login cookies are deleted. Additionally, if you edit or publish an article, a new cookie is saved in your browser with no personal data, simply indicating the post ID of the article you edited. This cookie expires after one day.

Embedded content from other websites

Our site may feature embedded content (such as videos, images, or articles) from other websites. This content functions as though you have visited the other website directly. These external sites may collect data about you, utilise cookies, include additional third-party tracking, and monitor your interactions with the embedded content, especially if you have an account and are logged in to that site.

Analytics

We utilise analytics services to gather information on how visitors interact with our website. This helps us understand visitor behavior, enhance our content and services, and provide a better user experience. Analytics tools may collect data such as IP addresses, user interactions, and browsing habits, but this information is aggregated and anonymised to protect your privacy.

How long we retain your data

We retain comments and their metadata indefinitely to automatically recognise and approve any follow-up comments, rather than holding them in a moderation queue. For users who register on our website, we store the personal information provided in their user profile. All users can view, edit, or delete their personal information at any time, except for their username. Website administrators also have access to this information and can edit it as needed.

What rights you have over your data

If you have an account on this site or have left comments, you can request an exported file of the personal data we hold about you, including any information you have provided. You may also request the deletion of any personal data we retain. Please note that this request does not include data we are required to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be screened using an automated spam detection service.